At Pinco Casino, player safety comes first. Gambling should be enjoyable, controlled, and treated as entertainment — not something that creates stress or financial pressure. We’ve put responsible gambling tools in place so you can manage how much time and money you spend on the site.
If things ever start to feel difficult to control, it’s worth taking a step back. Honestly, asking for help early can make a real difference.
Deposit Limits
You can set personal deposit limits to help keep your spending within a range that feels comfortable:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
These limits are designed to stop you from depositing more than you planned. You can manage them through your account settings whenever you need to make changes.
Time-Outs
If you’d like a short break from playing, temporary time-outs are available:
- 24 hours
- 7 days
- 14 days
During a time-out, you won’t be able to access your account, and marketing messages will be paused. It’s a simple way to step away, clear your head, and focus on other parts of your day.
Self-Exclusion
For a longer break, or if you feel gambling is becoming a problem, you can choose a self-exclusion period:
- 1 month
- 3 months
- 6 months
- 12 months
Your account will be blocked for the full period you select. Once that period has ended, you can request to reactivate your account.
Account Closure
If gambling feels overwhelming or you no longer want access to your account, please contact us directly at support@canadapincocasino.bet to close your account permanently. Our team will assist you with the process and treat your request seriously.
Recognising Problem Gambling
Warning signs may include:
- Spending more money or time gambling than originally planned
- Gambling to recover previous losses
- Borrowing money to fund gambling
- Hiding gambling behaviour from friends or family
- Feeling anxious, stressed, or irritable when not gambling
If these behaviours continue or become harder to manage, we strongly encourage you to speak with a trained professional. It’s better to act sooner rather than wait until the situation gets worse.
Support Resources
We have partnered with organisations that offer guidance and assistance:
- ConnexOntario: 1-866-531-2600 / https://www.connexontario.ca
- Responsible Gambling Council: https://www.responsiblegambling.org
- Gamblers Anonymous Canada: https://www.gacanada.org
These resources offer confidential support, practical advice, and information for people affected by gambling-related concerns, including friends and family members.
Age Restriction
Our services are available only to persons aged 18 years and over. We use verification checks to help prevent underage registration and gambling. Parents and guardians are encouraged to install parental control software to limit access to gambling websites.
Gambling should always be treated as entertainment — not a way to make money. If it stops being fun, please reach out for help.